- AFTERPAY & ZIPPAY AVAILABLE -

faqs

When will my order be sent?

Your order will be dispatched within 1-4 business days of purchase.

This excludes weekends, public holidays and with the exception of any custom orders.

 

How long will my order take?

All parcels are sent through Australia Post.

The following shipping options are available.

Standard UNTRACKED $5 shipping

Standard TRACKED $8 shipping 

Express TRACKED $11 shipping

Delivery times will vary, standard shipping is normally delivered within 5-10 business days after being dispatched and Express 1-3 business days, depending on your location.

Please allow 2 weeks from the date of your order being placed to receiving in your mail box (excluding express shipping)

Please note we do not have any control over Australia Post and are not responsible for any delivery delays.

Asha & Co do not accept liability for loss or damage to parcels once shipped.

Please ensure delivery address is correct, as once item is shipped we are unable to amend.

Any request for Authority to Leave will be at your own risk.

We are more than happy to work with you should your parcel not arrive, simply just send us an email and we will look into it.

Please note we are now based in Tasmania. 

 

Can I exchange or return?

Unfortunately we do not offer exchanges or returns for change of mind, with the exception of faulty items.  Please contact us as soon as possible.

 

Do you stock smaller clips?

Yes, our mini piggy sets come on 35mm alligator clips, but we can use smaller clips on other style bows (except our "Asha" slim suede bows)

 Just leave a note when checking out.